Frequently Asked Questions 2020-21

  • What are the meal prices?

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    Since we are no longer allowed to feed everyone free, all meals will be charged at the student’s status.  If students are reduced or full pay, they must have the money on the student’s account or in hand at the time of meal pick up.  No change will be given, and no students will be allowed to charge meals leaving the school.

     

    • Full pay students will pay $16.25 per week for 5 breakfasts and 5 lunches ($1 per breakfast and $2.25 for lunch).

    • Reduced students will pay $3.50 per week for 5 breakfasts and 5 lunches ($0.30 for breakfast and $0.40 for lunch).
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  • Will virtual students be able to get meals?

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    Yes. Students attending our eCampus will be able to pick up a week’s worth of meals on Thursdays from 4 to 5 p.m.

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  • How do eCampus (virtual) students sign up for meals?

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    Families of eCampus students will use an online form for meal sign up. Families will indicate a student’s name, home school, POS (lunch number) and/or district ID on the form. All schools will offer pick up for KCSD virtual students. If you have students at more than one school, you can choose one location to pick up all the meals. (Please choose ONLY one location.) Meal pick up will be once a week on Thursdays from 4 to 5 p.m.  Parents will be given a week’s worth of breakfast and lunches at pick up.

     

    Students will be charged for the meals according to their status.  Payment must be made ahead of time through myschoolbucks.com or with exact cash or check.  No credit cards will be accepted, and we will not have cash for change. 

     

    Please remember that only registered KCSD students are eligible for meals. Parents must use the online sign up form; please DO NOT call the school or the cafeteria to sign up for meals.

     

    • Full pay students will pay $16.25 per week for 5 breakfasts and 5 lunches ($1 per breakfast and $2.25 for lunch).

    • Reduced students will pay $3.50 per week for 5 breakfasts and 5 lunches ($0.30 for breakfast and $0.40 for lunch).

    Meals may be distributed to an adult when a child is not present if the adult is able to demonstrate proof of the child’s identity. Valid forms of identification include, but are not limited to, school identification card, school report card, child’s passport, birth certificate or government-issued child identification card. Other documents that prove parent/guardian identity and relationship to the child such as an adoption decree, religious record, daycare center record or doctor, clinic, or hospital record may also be used. 

     

    The Nutrition Services department is creating student barcode cards to help identify them.  Once these are ready, they will be distributed during meal pick up.

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  • What safety measures has Food Service put in place for serving students in the serving lines?

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    Food service has been working closely with DHEC to make sure that we are in compliance for the safety and service of our students and staff.  All food service employees will wear face coverings and serve food wearing gloves and following food safety standards that have already been in place.  Food service employees will serve the food to students eliminating the need for all pre-packaged and individually wrapped foods.  Plexiglass shields had already been in place on serving lines to add another layer of protection and have been added at the cashier stands.

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  • Will the serving lines have self-serve items? (tea and ice dispensers)

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    Most foods will be served to the students, and students may have the option to grab their own milk or a fruit or vegetable that is pre-packaged. DHEC says this is acceptable since these items are in sealed containers. There will no longer be tea and ice dispensers.  All beverages will be sold pre-bottled.

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  • Will my child have meal choices at lunch?

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    Students in schools will have a choice between main entrées and fresh express.  These choices will be available through MealViewer online.  eCampus students will have the main entrée selection since fresh express meals are not shelf stable to last a week.

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  • Will my child be allowed to purchase extra items at lunch?

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    Special sales items will be available for purchase while the student is in line.  This will include prepackaged cookies, chips, flavored waters, and other beverages.  Students must have money in hand or on their accounts to get these items, and they must be purchased while they are getting their meals.  They will not be allowed back through the line after they are seated. Please remember that money must be on the child’s account or they can pay cash- realizing no change will be given.  All money above the purchase price will be deposited into the student’s account.

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  • Are parents allowed to bring in classroom snacks or foods for celebrations?

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    As a matter of safety, we are not allowing parents to bring snacks in for classrooms or for special celebrations. However, food service will be sending out information on how classroom snacks can be purchased directly from food service and sent to the classrooms. Celebration cookie and cupcake platters will also be available for parents to purchase for their students to help celebrate their special days.  All snacks and celebration cupcakes, cookies, etc. are individually wrapped and adhere to all food safety protocols of the food service department. 

    See Snack Time & Let's Celebrate with KCSD Food Service for details and prices.

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  • What if I need a refund on my child’s account balance?

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    Parents can request a refund or request to transfers balances between their children by completing the appropriate form online. Refund requests may take up to 10 business days for the check to mail.  Transfers may take up 48 hours to reflect on a student’s account.

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  • Do I need to continue to pay on my child’s account if we owe money?

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    Yes. Families are still accountable for unpaid meal balances from prior years.

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  • Is the school district going to be using a collection agency this year for overdue accounts?

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    The school district plans to give families a reprieve this year as long as they are making payments toward overdue accounts. After this school year, the use of a collection agency for overdue accounts may be reinstated.

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